Exam 346: Managing Office 365 Identities and Requirements

Happy Days ! Passing Exam 346: Managing Office 365 Identities and Requirements  validates the skills and knowledge required to provision Office 365, implement networking and security in Office 365, monitor and troubleshoot Office 365 availability and usage, manage cloud identities using Azure AD Connect, and manage federated identities for SSO. Here comes my new badge… Continue reading Exam 346: Managing Office 365 Identities and Requirements

Manage change in a changing environment: aligning ITIL to Office 365

“You never change things by fighting the existing reality. To change something, build a new model that makes the existing model obsolete.” R.Buckminster Fuller Cloud productivity platforms are delivered as constantly changing services. Infrastructure and Operations leaders must manage the impact of this externally driven change on their end users, support structure, IT operations and… Continue reading Manage change in a changing environment: aligning ITIL to Office 365