w3wp.exe: All query processing components are in ‘Failed’ status.

Today, we received from our customer the information about some errors to use the search in a SharePoint website, following the error:

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In URL log, we saw the following two errors, Unexpected and Critical respectively:

1 ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Microsoft.Ceres.InteractionEngine.Component.FlowHandleRegistry : Exceptions occurred when evaluating the flow. Microsoft.Ceres.Evaluation.DataModel.EvaluationException: Cannot plan query for index system SP4e7c82952015. Index fragment ‘0’ has no available cells. Cell statuses: [Cell I.0.0 on node IndexComponent1: Cell status is set to ‘not available’ (cell out of sync or seeding)]

at Microsoft.Ceres.Evaluation.Engine.ErrorHandling.HandleExceptionRecordSetSink.DoWithTryCatch(IRecord record)

at Microsoft.Ceres.InteractionEngine.Component.FlowHandleRegistry.SubmitData(FlowExecutionInfo handle, InputData inputData, Stopwatch timer, String correlationId, Guid tenantId, String query, String flowName, Int32 queryTimeoutMillis)

at Microsoft.Ceres.InteractionEngine.Component.FlowHandleRegistry.ExecuteFlow(String flowName, InputData input, Int32 queryTimeoutMillis)

2 ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

w3wp.exe: All query processing components are in ‘Failed’ status.

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

When we checked the Search Service Application, we saw a warning icon for the index partition and searchable items informing “All Errors”:

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Our first step on troubleshooting was reset the index and started an full crawl and it started working again.

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